0.   PROMO CODES

             My promo code is not working. Why?

Please make sure that:

·         You wrote it correctly (be careful with tiny and capital letters, spaces,…)

·         You order reaches 25€/ 30€/ 35€ / 45€ at least ( depending on conditions)

·         You validate your code by clicking on the green arrow in the blue rectangle

·         Your code is still valid

1.   TECHNICAL INFORMATION

Where do you apply the sticker?
The stickers can be stuck on any clean, smooth surface.

How do you apply the sticker?
Our stickers are delivered "ready to install". It is quick and easy to use. No paint, tool, nor adhesive/wallpaper paste necessary. An illustration of how to apply users guide  is provided.

How do you remove the sticker?
You can remove the sticker without risk of damaging your wall with the help of a hair dryer. By applying heat to the sticker, it will detach easily.

Can you stick again a used sticker?
No, since the sticker may have lost enough paste. However, it is possible to adjust the position of a small format sticker which just had its peel removed.

Is there a background color?
No, each of the elements of a sticker is precisely cut out of vinyl decoration without  background color. A transfer film keeps the layout of the different elements of the customizable stickers. They can adapt to any wall color.

Can I change the layout of the stickers elements?
Yes, you can change the layout/patterns of all our stickers.

What material do you use for the stickers?
All our stickers are custom-made from high-quality vinyl acrylic glue. Their life span before decolorization by UV and/or natural separation is from 3 to 5 years. Meanwhile, our non-personalized stickers are made from very thin printed plastic.

Where are the stickers made?
Our stickers are custom-made in our workshop in Brussels, which allows us high production speed and shipping/delivery, with optimal quality control.

Can you make customized stickers (from a jpeg image)?
Of course. You just need to fill out the form undercontactand provide the following information:

·        Your image in jpeg format

·        The dimensions

·        The colour

·        The orientation

We can send a quotation within the day.

2. PAYMENT AND SHIPPING

Do I have to open a Paypal account to pay by Credit Card ?

No.

After choosing the payment mode "Paypal or Credit Card" and confirming your order, you will be redirected to the secure Paypal payment page displayed below. Just click on the link “continue” at the bottom left to pay by credit card safely without opening a Paypal account.

What is the shipping delivery time?
We start production upon receipt of your payment. The delivery price is fixed, regardless of the number of products purchased. Below is the lead time and delivery prices, depending where you live. 

·        Belgium Taxipost with tracking number: 2 to 7 days – 6,90 €

·     France and rest of the World: BPost: 3 to 15 days - 6,90€

How are the stickers packed?
The stickers are wrapped and packed in high resistance cartons. They arrive at your home in perfect condition.

Do you ship worldwide?
Yes, we ship anywhere in the world for very competitive rates.

3. MY ACCOUNT

How do I get an account ?
Your account will be created automatically upon your first order.

Why do I need to have an account ?
Your account allows you to check your order status, see your previous orders, and access your personal data/settings.